FAQs

Do you ship worldwide?

Yes we ship almost everywhere in the world.

Do you offer same day delivery?

Unfortunately, we do not offer same day delivery.

I just placed my order. Can I cancel it?

Once an order is placed it cannot be cancelled.

Can I add/remove products from my order?

Once an order is placed, it cannot be modified or edited in any form.

I placed an order and it was cancelled the same day. What happened?

There are a variety of reasons why your order may have been canceled. Please contact us.

Can I track my packages online?

You can easily track your packages online.

For questions or support, reach out to our customer care team — we're here to make your JAKIRA experience seamless and exceptional.